Feedback Types

Our Feedback Form Script lets you gather four different types of feedback: Suggestions, Bugs, Compliments, and Complaints. Users can select the type of feedback they want to submit to you and then fill in a customized web form with the relevant input fields based on their selection. The script includes automatic form validation to make sure the input types are correct, for example, the email address field. The form also includes a CAPTCHA to protect you from spam.

Suggestions

Users' suggestions can help you improve your website, app, products, and services. With our feedback system, you can collect an unlimited number of recommendations and analyze them as well as use the data to formulate strategies on how to grow your business.

Compliments

Use our Feedback Form Script to ask your clients to send testimonials and compliments. When writing a compliment, your clients have the option to select a specific person or company department they want to send it to or the product or service you have offered to them that they liked.

Complaints

Receiving complaints from customers can give mixed feelings. But it's wise to make it easy for your users to send the complaints directly to you instead of posting them elsewhere. If you know what your clients complain about, you can use the feedback to fix it.

Bugs

If you're a software developer or you sell software products to your clients, then you probably know well how important it is to track all the bugs in your apps. With the Feedback Form Script, your clients can quickly and easily report a bug to you.

Feedback Moderation

On the password-protected administration page, you can see, edit, and delete any feedback forms received. Using the built-in search function, you can quickly find the particular user opinion that violates your terms and conditions.

Products & Services

When clients submit their feedback, it's usually for a specific product, service, employee, or department in your company. You can add all these different options on the Admin Panel so that clients can select the most relevant target for their feedback.

Reports

Once you have collected enough form submissions from your clients, you can easily analyze the form data. Using the reporting feature of our PHP feedback script you can quickly filter the feedback and see what people comment about most.

File Uploads

Users can upload a file when sending their feedback to you. They may want to attach a screenshot when filing a bug or send a scanned letter of recommendation when sending a compliment. With our feedback system, you have control over the file types that can be attached.

Send Email Notifications Automatically

Get notified as soon as someone clicks the submit button to send feedback using the script. You can also send personalized thank-you email messages to clients that have taken the time to share their opinion with you. You can send mail with the PHP mail function or with SMTP.

Easy Installation

Bootstrap easily – an installation wizard will automatically install the Feedback Form Script for you. Just upload the files onto your hosting account's web server and the wizard will install the script server-side. Then you'll only need to copy-paste a small JavaScript code snippet into the front end code of the web page you'd like to integrate the script on. Check out the tutorials in our knowledge base to see how easy the setup process is, with examples for WordPress and Joomla websites. Or request installation assistance and we'll do it for you!

Feedback Integration

You have the option to select the types of feedback you want to collect from your clients. You can select just a single type of feedback or any of the available four types.

Translate the Script

Our feedback system has a built-in language module that allows you to translate both the administration page as well as the feedback form itself to any language you need. You can also edit and translate all system messages, titles, and buttons.

One admiN

Using the One admiN feature, you can set up a single login screen for multiple PHPJabbers scripts. Once enabled, you can switch between script admins using a simple dropdown menu. Read more about One admiN here.

High Speed and Excellent Performance

Our PHP feedback form submission script uses the latest PHPJabbers framework specially developed to ensure excellent performance and flawless work even with heavy databases. Watch a video demonstration of one of our scripts having one million listings added and eight million records in the database.

Developer-Friendly License

If you're a web developer, you can modify the CSS stylesheet, HTML code, and JavaScript code of the script on your own. Buy the Developer License and you'll receive access to the source code PHP files and a guide to our framework. Or, we can do the custom modifications to the PHP script for you. To request a customization, just contact us.

More Key Software Features

The PHP Feedback Form Script comes with the following special features: Installation Wizard, High-Performance PHP Framework, Protection Against SQL Injections, Backup Tool, User Permissions & Encrypted Passwords, Clean PHP Code. You can also benefit from our extra services: Installation Support, Free Updates, Remote Hosting, Payment Gateways Integration, Web SMS, Custom Modifications, Extended License Program.