Support Questions

Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

Latest Questions

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Question #81 / received on 6th January, 2016

Is there some way to make the property listing show up on the index.html, and how can i get the floor plan to show on the propertylisting.

Property Listing Script

Yes, you can implement the listing on the index page. You have to rename the page to "index.php" and then copy/paste on it the code under the "Install" menu in the script administration panel. We can make sample page if you want.

The Property Listing script has built-in feature to show floor plan - it is under Properties-->edit-->Floor Plan tab - please, see the screenshot attached. It displays on the front-end link to download a file with the floor plan.

Question #80 / received on 5th January, 2016

Hi, a client of mine has 9 clamping pods, 2 different price bands, each with at least 4 optional add-ons (welcome pack, bedding etc) and somehow to be able to apply a discount code to each pod.

Is this something possible with the Hotel Booking script, or would it be a bespoke one needed? Then how would this link into a payments system, like NoChex, Worldlpay or Stripe?

Be gentle with me - I'm new to trying to add a script to a website, so answers in layman terms would be much appreciated!!

Hotel Booking System

Can you provide example prices? We need to get an idea how the prices will be calculated. Then we will be able to say if the default functionality of the Hotel Booking script will be enough or it will require some custom changes.

You can add extras which are optional and can be set per booking, per day, per booking and per day, per person. Promo codes also can be added - under the Rooms-->Discounts menu. However, we are not sure about the price bands. Please, provide more details about the prices.

Regarding the payment options - NoChex, Worldlpay or Stripe are not supported by default in the script. By default it supports only PayPal and Authorize.Net payments and it can also collect credit card details for offline processing. We can add more payment options as a custom change for an additional fee.

Question #79 / received on 5th January, 2016

I need to use the member directory as a vehicle (i was looking at auto classified and there are issues with that). So i like how the member directory functions, but i would need to change the input types. I can change language on some to make more sense, however i would need to remove the following:
-- Age, Address, City, State, Zip, Country
and in turn ADD:
+ Driver Name [type=text], Date of First Appearance [type=date (m/d/y)], Venue of First Appearance [type=input text]

I can probably try to figure this out, but wanted to see how much this would cost before purchasing dev license. thanks

Member Directory Script

Do you just need to replace the fields with the new ones or you need also any layout changes?
So instead of age, email, phone and address it will display Driver Name, Date of First Appearance and Venue of First Appearance. Is this your idea?

Question #78 / received on 5th January, 2016

The system is just in English and Spanish? Can I add more languages?

Shuttle Booking Software

You can add as many languages as you want (under Options-->Languages menu in the script administration panel. However, each language you add is by default in English. You have to make the translation yourself as we do not offer translated packages.
Under the same menu (Options-->Languages) you will see an option to edit specific titles (under the Titles tab) or an option to export the language in a file which can be translated and then imported back (Import/Export tab).

Question #77 / received on 5th January, 2016

I am interested in pay for the shuttle booking software but I have some questions.
-The price 49$ is per month or just one more time I have to pay this amount?
-You provide just the box to make the reservations and I have to design my web site and introduce the plugging of the box for booking in my web site, right?

Shuttle Booking Software

The script licence price is one time fee. Once paid you can download, install and use the system as long as you need.

Yes, we provide only the script package, but you have to build yourself your website, where the script front-end part will be integrated on.

Question #76 / received on 5th January, 2016

Is it possible to have users dropped into their own specific subdomain upon successful login? i.e. John Smith logs in and gets dropped into johnsmith.mycompanysite.com (or something custom they specified when they set up their account like 'reddragon.mycompanysite.com)

Member Login Script

The member login script provide access to already protect php pages, that are with the same domain name as it is used for the script installation. The system does not create protected pages and can not be installed on one domain name and used on sub-domain or other domain name.

Question #75 / received on 23rd January, 2016

Can you tell us which records to change in the DB to have 90 minutes slots Instead of 30 minutes

Time Slots Booking Calendar

You have to add the slot_length in: ts_booking_fields and ts_booking_multi_lang MYSQL tables via phpMyAdmin

Question #74 / received on 5th January, 2016

Hi team - I am trying to update some of the data in my clients table from the 'Invoice Manager' script - i have exported the values as a CSV and edited in Excel. Before importing back into the DB (via PHPMyAdmin) must I drop all the contents of that table first? I have already made a backup.

Invoice Manager

You can check the Update clients check box and you do not need to drop any data.

Question #73 / received on 5th January, 2016

Were looking for a mobile friendly booking system for the Hostel in Antwerp, Belgium.
But we have a question about the payment system. Is it possible to use these payment system? https://www.multisafepay.com

Can you check it and let me know. Can you also integrated it?

Hotel Booking System

If you have a hosting account that supports PHP and MySQL databases then you can host the script on your own server. The exact requirements are listed on this page:
https://www.phpjabbers.com/hotel-booking-system/faq.php

If you do not have such hosting account we offer remotely hosting service for the scripts:
https://www.phpjabbers.com/remotely-hosted-scripts.php?script=109

In this case, there is a recurring yearly fee. We will set up the script on our server and send you URL and login details for the back-end system and also instructions how to integrate the front-end form on your website.

Regarding the payment system - we can add more payment options as a custom change. We will review the documentation on https://www.multisafepay.com and get back to you with an estimate for the custom work.